As on 14th Oct 2020, in line with Government advice, we are currently unable to hold social events such as birthday parties, leaving do’s, retirement do’s or private dining. If you have such a booking, we will be in touch with you to discuss further. You can also contact us if you have any questions.
We are still taking bookings for 2021.
As on 14th Oct 2020, in line with Government advice, Weddings can still go ahead for up to 15 people with a reception, all under COVID secure guidelines. If the area our venue is in goes into Tier 3, then we will be in touch with you to discuss further. You can also contact us if you have any questions.
Please check the latest government advice here .
In line with Government advice, business meetings of up to 30 people can still go ahead in COVID Secure Venues, like ours. Please check the latest government advice here.
We are following the latest government guidance on all protocols regarding weddings and social occasions. If you have a booking with us, please contact your event specialist and they will discuss all the latest information they have with you.
Please get in touch with us and we will look into this for you.
Please get in touch with us and we will look into this for you.
Please get in touch with us and we will look into this for you.
You will need to follow the latest Government advice regarding wedding guest numbers. Masks will need to be worn around the venue except when seated to eat or drink. Some brides and grooms have created personalised masks for their guests which everyone loved! Please get in touch with us and we can discuss the latest guidelines with you.
Yes, subject to the latest Government advice. Please get in touch with us and we can discuss this with you.
We are following the latest Government advice. Please get in touch with us and we can discuss options with you.
Yes, although we are following the latest Government advice. 2021 dates are starting to get fully booked, so we advise booking asap to avoid disappointment.
Yes, please get in touch with us to book a safe, private tour of the venue.
We will not be checking guests’ temperatures. However, different protocols may apply from event/group booking organisers. Please contact them for their policies.
Please get in touch with us and we will look into this for you.
Yes, please wear a face covering in the venue at all times expect when seated to eat or drink. Please follow the event organisers guidance regarding the wearing of mask during your meeting.
Please get in touch with us and we will look into this for you.
Yes, please get in touch with us to book a safe, private tour of the venue.
Yes, although we are following the latest Government advice. Presently we can hold meetings for up to 30 people. 2021 dates are starting to get fully booked, so we advise booking asap to avoid disappointment.
We have new social distancing capacities for every event layout. Please get in touch for more information.
We will do all we can do be flexible to your needs.Please get in touch with us and we will look into this for you.
We understand everyone’s event and cancellation circumstance is different so please get in touch with us to discuss further.
We have increased the frequency of cleaning, paying extra attention to touch points such as door handle and light switches. Meeting rooms and bedrooms will be thoroughly cleaned before your arrival and have a door seal added to indicate the room has been sanitised.
We will be providing hand sanitiser stations throughout the venue but you are welcome to bring your own hand sanitiser and PPE.
To help keep everyone safe, all of our team members will be equipped with the correct PPE.
We will not be checking guests’ temperatures. However, different protocols may apply from event/group booking organisers. Please contact them for their policies.
All team members will have their temperature checked before commencing their work.
It is everyone’s responsibility to adhere to social distancing guidelines. To help make this easier we have new protocols and signage within the venue to help guests and colleagues keep their distance.
In line with the latest government advice our bar will offer last orders between 21:30-45 each night and be closed at 10pm. You can pre-order drinks, before the curfew, to your room for a nightcap!I
Our restaurant is open for guests staying with us. Please observe Government advice regarding the meeting of different households. We have also taken extra steps to ensure social distancing can be maintained while at the venue.
Yes, although we are restricting the number of people in the facility at any one time. For more information take a look at our leisure page or contact us. Please note our Sauna, Steam Room and Jacuzzi are closed until further notice.
Yes, please wear a face covering at all times except when seated to eat or drink.
Yes, but we ask you get in touch with us to arrange this for you.
Yes, the NHS track and trace app. Please download the app and scan the QR code found around the venue to check in and help keep everyone safe.
We do not take guests temperatures, but all employees have their temperature taken prior to starting their shift.
If a guest is displaying signs of the coronavirus (COVID-19) virus while staying with us they should inform us immediately and seek advice from the NHS. Should they then receive a positive test for COVID-19 the NHS app will notify other guests as long as everyone has ‘checked in’ via the NHS Track & Trace app. Any room the positive guest has stayed in will be sealed for 72 hours before starting our rigorous cleaning procedures.
How we serve food may have slightly changed, but the great taste hasn’t! For example, we have added more grab and go options to our menu, where we had buffet’s our team will now plate this for you and if you are attending a meeting we have various options for you from soup and a sandwich to delicious Bento boxes.
Please see our COVID secure charter for the latest safety information.
If you booked through a booking agent, please contact them in the first instance. If you booked directly with us, please get in touch and where possible we will amend your booking to an alternative date. Subject to availability.
Please get in touch with us and we will look into this for you.
Please get in touch with us and we will look into this for you.