As part of our efforts to deliver more efficient services for our customers, we are a cashless venue. We can accept payment via card only for all onsite charges including food and beverages. All major credit & debit cards will be accepted.
In line with Government guidance, the social distancing rule no longer applies, meaning there are no restrictions on numbers, except the physical capacity of the room, of people attending your event or wedding.
For the ongoing safety and comfort of everyone we will continue to operate:
It’s up to you. There is no legal obligation to wear a face covering, although the Government guidance advises you to wear a face covering where you come into contact with people you don’t normally meet in enclosed places.
In line with Government guidance, the wearing of face coverings or other PPE, relating to Covid-19, is no longer required. However, we recommend our team continues to wear appropriate PPE when working in close contact with other employees or guests.
Until further notice, for everyone’s safety, all of our team members will complete lateral flow tests, each week, when working in our venues.
There will be no Covid certificate required as a condition of entry to our venue or event in our venue.
In line with Government guidance, there is now no requirement to check-in to the venue with the NHS Track & Trace app. However, we would recommend you still do so.
We understand everyone’s event and cancellation circumstance is different so please get in touch with us to discuss further.
Yes of course, but we ask you get in touch with us to arrange this for you.
If a guest is displaying signs of the Coronavirus (COVID-19) virus while staying with us they should inform us immediately and seek advice from the NHS. Any room the positive guest has stayed in will be sealed for 72 hours before starting our rigorous cleaning procedures.
All our leisure facilities are open, subject to maintenance. Please contact us for opening times and details of facilities available during your visit.