We are taking enquiries in accordance with the latest Government guidelines. From 17th May 2021 (earliest) we should be able to hold indoor events up to 50% of our room capacity. Please contact us if you would like more information on this.
From 21st June 2021, the Government hope to announce that there will be no limits on event, and we are therefore taking larger event enquiries now to take place from this date.
Please get in touch to see how we can help you.
We are taking wedding enquiries in accordance with the latest Government guidelines. From 17th May 2021 (earliest) we should be able to hold weddings for up to 30 people.
From 21st June 2021, the Government hope to announce that there will be no limits on weddings, and we are therefore taking larger wedding enquiries now to take place from this date.
Please get in touch to see how we can help you.
We are taking enquiries in accordance with the latest Government guidelines.
From 21st June 2021, the Government hope to announce that there will be no limits on celebrations, and we are therefore taking small, medium and large celebration enquiries now to take place from this date.
Please get in touch to see how we can help you.
We are taking wake enquiries in accordance with the latest Government guidelines. From 17th May 2021 (earliest) we should be able to hold wakes for up to 30 people.
From 21st June 2021, the Government hope to announce that there will be no limits on wakes.
Please get in touch to see how we can help you.
We are following the latest government guidance on all protocols regarding weddings and social occasions. If you have a booking with us, please contact your event specialist and they will discuss all the latest information they have with you.
We operate an ‘open window’ policy. So, please be aware the window in your room may be open on your arrival and we recommend opening this frequently to keep the room well ventilated throughout your time with us.
Our venue is temporarily closed to the general public until May 2021.
Our Sales office remains open, supporting customers and taking meeting, training and event and wedding enquiries for this year & beyond.
We are unable to conduct face to face show rounds. However, we can offer you a tour by video call, please get in touch to arrange this.
Yes, all guests all team members will be required to have their temperature taken on arrival to our venue.
Anyone who has a high temperature will be asked to go into a separate room and their temperature retaken after 15 minutes. If it is still high, then they will not be permitted in the rest of the building and asked to return home.
Please get in touch with us and we will look into this for you.
We ask you to follow the latest Government advice regarding wearing a face covering.
We have new social distancing capacities for every event layout. Please get in touch for more information.
We understand everyone’s event and cancellation circumstance is different so please get in touch with us to discuss further.
We have increased the frequency of cleaning, paying extra attention to touch points such as door handle and light switches. Meeting rooms and bedrooms will be thoroughly cleaned before your arrival and have a door seal added to indicate the room has been sanitised.
We will be providing hand sanitiser stations throughout the venue but you are welcome to bring your own hand sanitiser and PPE.
To help keep everyone safe, all of our team members will be equipped with the correct PPE.
All team members will have their temperature checked before commencing their work.
It is everyone’s responsibility to adhere to social distancing guidelines. To help make this easier we have new protocols and signage within the venue to help guests and colleagues keep their distance.
Unfortunately, our leisure facilities are temporarily closed.
Yes, but we ask you get in touch with us to arrange this for you.
Yes, the NHS track and trace app. Please download the app and scan the QR code found around the venue to check in and help keep everyone safe.
If a guest is displaying signs of the coronavirus (COVID-19) virus while staying with us they should inform us immediately and seek advice from the NHS. Should they then receive a positive test for COVID-19 the NHS app will notify other guests as long as everyone has ‘checked in’ via the NHS Track & Trace app. Any room the positive guest has stayed in will be sealed for 72 hours before starting our rigorous cleaning procedures.
How we serve food may have slightly changed, but the great taste hasn’t! For example, we have added more grab and go options to our menu, where we had buffet’s our team will now plate this for you and if you are attending a meeting we have various options for you from soup and a sandwich to delicious Bento boxes.
Please see our COVID secure charter for the latest safety information.
If you booked through a booking agent, please contact them in the first instance. If you booked directly with us, please get in touch and where possible we will amend your booking to an alternative date. Subject to availability.
Please get in touch with us and we will look into this for you.
Please get in touch with us and we will look into this for you.